"After receiving complaints, we met with the company in mid-December and advised that we take the complaints very seriously, expect a complete turnaround in performance, and sent a letter advising Corinthian that LAWA has assessed a number of financial performance penalties for late and missed trips."Ĭorinthian Transportation also sent LAWA a plan earlier this week to fix some of the issues, but LAWA said they weren't happy with their plan and told them they expect them to "sufficiently address its problems and resolve any issues that negatively impact the customer experience on FlyAway® routes for which it is responsible.
#Lax shuttle service thousand aoks to lax update
UPDATE 10:25 a.m.: Los Angeles World Airports (LAWA) said in a statement that they've been in talks with Corinthian Transportation to fix the problem. Even though they've added two more buses to the route, CBS Los Angeles says they've spied on the Hollywood stop and are still seeing the shuttles arrive more than an hour late. LAX has complained to Corinthian Transportation, a company contracted for the shuttle service who say they've found it challenging during commuter hours but they're working on fixing the problem. We’re doing everything we can to fix it." “We know people are unhappy," LAX spokeswoman Mary Grady told CBS Los Angeles. When we are looking for flights, we usually. But there will be a lot less flights to/from Burbank (compared to LAX). Burbank is only 35 miles and I can usually make it in 40-45 minutes. Its 55 miles and the traffic is usually not great. LAX usually takes more than an hour to get/from here. LAX has received 75 complaints about the Flyaway service. I live in Moorpark (right next door to Thousand Oaks). Yelp isn't the only place where people have been voicing their frustration. "Do NOT count on the Hollywood line to be on time or reliable." "I've used the Union Station Flyaway dozens of times with no problems, but the Hollywood line has major problems," Megan W. One rider said on Yelp that she waited for two hours, and when she called a representative, she was told that the bus was still 30 minutes away. Some who have prepaid for their shuttle tickets have complained on the website that when they've been left stranded, they find out that they can't get a refund as all ticket sales are final. While the other Flyaway stops in downtown L.A., Van Nuys and Westwood have 3.5 to 4-star ratings on Yelp, the Hollywood one is the odd man out with a paltry 1.5 stars.
By the time it hits the hour-mark, many frustrated folks who don't want to miss their flights end up calling friends for a ride or splitting an Uber with other people waiting with them. However, CBS Los Angeles found that passengers have been complaining that it's not worth it, and the buses have been at least 45 minutes late. For a cheap fare of $8, it'll take you all the way to LAX. The stop is over at Argyle Avenue and Hollywood Boulevard, and the Flyaway shuttles are supposed to run every hour from that corner. The complaints have piled up since September, and it looks like the bus is constantly late, making people miss their flights or having them give up and find other ways to the airport. You’re helping alleviate some of LA’s biggest challenges-traffic, air pollution, and relatively minimal public transportation.It's been over four months since the Hollywood Flyaway shuttle stop launched as a means to easily bus folks to LAX and back. In the process of spreading the word, you’ll know that you’re doing a good work. We need to have a lot in order to keep it financially viable for us. Frankly, we can’t make money with just a few passengers.
In fact, the only way we can continue offering such a fare-the only way we can continue our rideshare pioneering-is for you to tell your friends. With prices as low as $20, everyone should be on board. So go on, tell your friends! Tell everyone you know. Nobody, once they’ve thought about it, is going to be against it. By partnering with major transportation companies and selling what would otherwise be empty seats we are able to make $20 Dollar LAX Shuttle possible. With this service, you can save up to 80% off a traditional taxi rate. In doing so, we are able to provide you with the lowest priced airport transportation available.īy booking Shuttle2LAX you will be on a shuttle with up to 9 passengers and make between one and four stops on the way to or from the airport. We partner with major transportation companies to sell seats on shared ride shuttles that would otherwise be empty.
Share your vehicle with other passengers to save money and help out the environment. We also provide non-airport rides in the Southern California area. The service that built Shuttle2LAX, door-2-door ride-share airport transportation. Shuttle to LAX provides transportation to and from LAX and other airports like Burbank Bob Hope, John Wayne, and Long Beach Airport.
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